Regulations for access and prevention measures for COVID-19

In order to preserve the low epidemiological incidence in the Canary Islands and guarantee the sustainability of tourist activity, the Government of the Canary Islands, to allow access and accommodation in tourist establishments, requires compliance with one of these alternatives.

1. Negative result of PDIA, carried out within a maximum period of 72 hours.

2. Having received the complete vaccination regimen in the previous 8 months, accredited with an official document stating: vaccine received, number of doses and date of administration.

3. Have received a dose more than 15 days in advance and in the 4 months prior to travel, accredited with an official document stating: vaccine received and date of administration.

4. Having had the disease less than 6 months prior to the date of travel, accredited with an official medical certificate or public document stating the date on which they suffered the disease.

It is mandatory to download and keep active during your stay on the islands, as well as the 15 days immediately after your return to your place of origin, the RADAR COVID infection alert mobile application.

ANDROID: https://bit.ly/3llNauh
IOS: https://apple.co/3eQsUOZ


In compliance with the regulations established by the Spanish Government, we have developed and implemented our "Health & Safety" guide and suggestions, which include the recommendations of the World Health Organization (WHO) regarding the prevention of the spread of COVID-19.

The following are the measures we have implemented to maintain the highest standard of sanitary security in our establishment.

Isolated reception service, we will serve our guests through the window.

Guests coming to reception must wear a mask at all times.

Temperature control for our guests at Check-IN

Free disposal of hand sanitizer in common spaces.

Floor marks and signs to maintain social distance.

Limitation and reduction of capacity in common areas

Cleaning and disinfection of textiles with high temperature steam.

In the solarium the hammocks have been located in pairs and 2 meters apart.

All the keys to the apartments are disinfected before use.

All team members will wear protective gear, masks and / or face covers as recommended.

Health and Safety Committee and training in health security for our team.

We increase the frequency of cleaning in common areas. Every 2 hours our staff cleans and disinfects the contact surfaces in common spaces.

Every day our team will undergo temperature controls.

In order for you to enjoy your stay in complete safety and tranquility, always respect the instructions of our team and practice these actions.

Wash your hands with soap and water frequently.

Keep a distance of 1.5 meters with other people, if you can not do it wear a mask.

We recommend the use of masks in common spaces, when you cannot maintain a distance of 1.5 meters with other people.

When you cough or sneeze, cover your nose and mouth with your elbow flexed or with a tissue.

Do not touch your eyes, nose, or mouth.

To minimize contact, avoid paying with coins and bills.

If you have a fever, cough, and shortness of breath, seek medical attention.